CareTalk Health
Medical Assistant
We hire licensed Physicians, RNs, NPs, and LPNs/LVNs in all 50 states.
Job Description and Application
Medical Assistant – Remote
CareTalk Health is a leading national telehealth provider, offering a comprehensive range of services to healthcare organizations. These include staffing, cutting-edge technology, and billing solutions aimed at enhancing the delivery of healthcare. We are committed to providing high-quality, affordable, and accessible healthcare services to all patients. At CareTalk Health, we believe in fostering a supportive and innovative work environment for our employees, offering competitive salaries, flexible hours, and the convenience of working from home.
Role Summary:
We are seeking dedicated and skilled Medical Assistants (MA’s) to join our Telehealth Services team. Shifts may vary between the hours of 8:00 a.m. – 8:00 p.m. EST, with evening, weekend, and holiday shifts compensated at a rate of $25.00 per hour.
This role is pivotal in supporting our healthcare providers and patients through a variety of tasks, including scheduling medical appointments, engaging in Remote Therapeutic Monitoring (RTM) and Remote Patient Monitoring (RPM), managing documentation and record-keeping, and ensuring effective patient engagement and communication.
Key Responsibilities:
Scheduling and Coordination: Efficiently schedule and coordinate medical appointments between patients and healthcare providers. Manage calendar appointments and send reminders to ensure timely healthcare delivery.
Remote Monitoring: Participate in RTM and RPM activities by assisting in the setup, monitoring, and follow-up of patients using remote health monitoring devices.
Communicate with nurse and/or patient’s provider as appropriate to address any health-related issues or questions.
Documentation and Record Keeping: Maintain accurate and up-to-date patient records, including medical histories, treatment plans, and encounters. Ensure compliance with healthcare regulations and privacy laws.
Patient Engagement: Serve as a primary point of contact for patients, providing them with information, answering their queries, and ensuring they feel supported throughout their care journey.
Communication: Facilitate effective communication between patients, healthcare providers, and other team members. Ensure that all stakeholders are informed about patient care plans and updates.
Additional responsibilities may be assigned as needed.
Qualifications:
Medical Assistant experience preferred.
Proficiency in using telehealth platforms and virtual communication tools.
Strong communication and interpersonal skills, with the ability to establish rapport with patients remotely.
Excellent organizational and time-management abilities to manage virtual visits and appointment schedules efficiently.
Knowledge of medical terminology.
Familiarity with electronic health record (EHR) systems and documentation procedures.
Commitment to maintaining patient confidentiality and adherence to HIPAA guidelines.
In this role, you play a critical part in improving patients’ access to care and ensuring their well-being. Your dedication to virtual care and Clinician scheduling will contribute significantly to the overall healthcare experience and promote better health outcomes for our patients.
Technical Requirements:
Computer: Windows or Apple Computer ONLY.
Headphones: Wired headphones required for optimal audio quality.
Internet Speed: Meet minimum internet speed requirements (50 MBPS download speed and 20 MBPS upload speed), with a wired connection to the router.
Browser and System: Use Google Chrome with Amazon Workspaces (regardless of computer type).
Video Capability: Required for video calls.
Recommended Equipment: A second monitor is suggested for laptop users; dual monitors for PC users.
All applicants are required to complete a visual identity verification process during screening, interviews, and training. This includes showing a valid government-issued photo ID and confirming identity on video, and a facial screen shot. By applying for a position with CareTalk Health you acknowledge and agree to participate in this verification process.
Why CareTalk Health
Work from the Comfort of Your Home: Enjoy the flexibility and convenience of a remote work environment.
Make a Meaningful Impact on Patient’s Lives: Contribute to improving healthcare accessibility and patient outcomes.
Stay Ahead by Mastering New Virtual Technologies: Embrace innovation and learn to leverage cutting-edge virtual technologies.
CareTalk Health
Medical Assistant
We hire licensed Physicians, RNs, NPs, and LPNs/LVNs in all 50 states.
Job Description and Application
Medical Assistant – Remote
CareTalk Health is a leading national telehealth provider, offering a comprehensive range of services to healthcare organizations. These include staffing, cutting-edge technology, and billing solutions aimed at enhancing the delivery of healthcare. We are committed to providing high-quality, affordable, and accessible healthcare services to all patients. At CareTalk Health, we believe in fostering a supportive and innovative work environment for our employees, offering competitive salaries, flexible hours, and the convenience of working from home.
Role Summary:
We are seeking dedicated and skilled Medical Assistants (MA’s) to join our Telehealth Services team. Shifts may vary between the hours of 8:00 a.m. – 8:00 p.m. EST, with evening, weekend, and holiday shifts compensated at a rate of $25.00 per hour.
This role is pivotal in supporting our healthcare providers and patients through a variety of tasks, including scheduling medical appointments, engaging in Remote Therapeutic Monitoring (RTM) and Remote Patient Monitoring (RPM), managing documentation and record-keeping, and ensuring effective patient engagement and communication.
Key Responsibilities:
Scheduling and Coordination: Efficiently schedule and coordinate medical appointments between patients and healthcare providers. Manage calendar appointments and send reminders to ensure timely healthcare delivery.
Remote Monitoring: Participate in RTM and RPM activities by assisting in the setup, monitoring, and follow-up of patients using remote health monitoring devices.
Communicate with nurse and/or patient’s provider as appropriate to address any health-related issues or questions.
Documentation and Record Keeping: Maintain accurate and up-to-date patient records, including medical histories, treatment plans, and encounters. Ensure compliance with healthcare regulations and privacy laws.
Patient Engagement: Serve as a primary point of contact for patients, providing them with information, answering their queries, and ensuring they feel supported throughout their care journey.
Communication: Facilitate effective communication between patients, healthcare providers, and other team members. Ensure that all stakeholders are informed about patient care plans and updates.
Additional responsibilities may be assigned as needed.
Qualifications:
Medical Assistant experience preferred.
Proficiency in using telehealth platforms and virtual communication tools.
Strong communication and interpersonal skills, with the ability to establish rapport with patients remotely.
Excellent organizational and time-management abilities to manage virtual visits and appointment schedules efficiently.
Knowledge of medical terminology.
Familiarity with electronic health record (EHR) systems and documentation procedures.
Commitment to maintaining patient confidentiality and adherence to HIPAA guidelines.
In this role, you play a critical part in improving patients’ access to care and ensuring their well-being. Your dedication to virtual care and Clinician scheduling will contribute significantly to the overall healthcare experience and promote better health outcomes for our patients.
Technical Requirements:
Computer: Windows or Apple Computer ONLY.
Headphones: Wired headphones required for optimal audio quality.
Internet Speed: Meet minimum internet speed requirements (50 MBPS download speed and 20 MBPS upload speed), with a wired connection to the router.
Browser and System: Use Google Chrome with Amazon Workspaces (regardless of computer type).
Video Capability: Required for video calls.
Recommended Equipment: A second monitor is suggested for laptop users; dual monitors for PC users.
All applicants are required to complete a visual identity verification process during screening, interviews, and training. This includes showing a valid government-issued photo ID and confirming identity on video, and a facial screen shot. By applying for a position with CareTalk Health you acknowledge and agree to participate in this verification process.
Why CareTalk Health
Work from the Comfort of Your Home: Enjoy the flexibility and convenience of a remote work environment.
Make a Meaningful Impact on Patient’s Lives: Contribute to improving healthcare accessibility and patient outcomes.
Stay Ahead by Mastering New Virtual Technologies: Embrace innovation and learn to leverage cutting-edge virtual technologies.
CareTalk Health is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
CareTalk Health is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.